SNI Staffing Now has partnered with a Financial Services company in Irving, TX.
Responsibilities:
Effectively identify and assess customer's needs to improve customer satisfaction
Handle customer questions, provide appropriate solutions and alternatives within appropriate time limits and follow up to ensure resolution
Accurately capture customer info related to payment, contract questions, billing, and cancellation
Handle delinquents with calls, emails, letters, and reporting
Process cancellations & refunds and keep reporting up to date
Verify and set up payments
Verify and set up payments
Take overflow queue calls for quoting
Handle verifying and calculating if a customer is eligible for a mileage waiver
Assist with admin duties
Job Qualifications:
A minimum of one year of prior experience in customer service, call center and/or collections
Possess a team mentality that emphasizes collaboration and support with the ability to work independently and part of a team
Highly proficient in MS Office; intermediate PC Skills, AS4000 experience is a plus
Strong customer service orientation and ability to adapt/respond to different types of personalities and situations that could require negotiation and conflict resolution
Results oriented, and ability to multi-task, prioritize, and successfully work in a fast-paced, self-directed environment
Apply now for immediate consideration!
...investors, our communities and the planet we all share. The Senior Mortgage Business Analyst is responsible for analyzing and evaluating... ...processes and procedures to ensure clarity, consistency, and compliance Collect, analyze, and interpret data from various sources...
...including donors, alumni, and former athletes. Availability to work all UW-Madison Football games and a majority of events at the Kohl Center for the 2025-2026 season. ServSafe Food Handler Certification & Alcohol Safety Certification (or willingness to obtain)....
...and support the delivery process in collaboration with the medical team. Your role includes educating families about childbirth, postpartum care, and newborn care, ensuring that both mother and baby receive comprehensive care during their stay. Required Skills : Knowledge...
...Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in... ...pet's health o Maintaining a clean and presentable lobby & front desk Work closely with Customer Service Lead (CSL) on AllyDVM...
...0 million people in developing countries. Writer/Journalist Internship: The role is focused on content creation for BORGEN Magazine (... ...Blog ( This is a part-time 12-hours per week, 12 week, unpaid remote internship. If your availability is limited, you can work ahead...