Job Description
**Champions Do More**
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
**Responsibilities**
+ Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
+ Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
+ Manage each repair throughout the process and ensure Crash Champions' quality standards by performing in-process QC.
+ Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
+ Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
+ Pre-close the final repair order, Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete
**Qualifications**
+ Customer Service Skills
+ Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment
+ Knowledge of dealing with Insurance partners preferred
+ Ability to deal with fast paced environments
+ Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex
**Benefits**
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
+ Medical Insurance
+ Dental Insurance
+ Vision Insurance
+ Group Life Insurance
+ Disability Insurance
+ 401k Retirement Plan with match
+ Referral Bonus ("Crash From Crash")
+ 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
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**Posted Min Pay Rate** USD $65,000.00/Yr.
**Posted Max Pay Rate** USD $127,255.00/Yr.
**ID** _2025-13311_
**Category** _Estimatics_
**Position Type** _Regular Full-Time_
**Location : Postal Code** _72202_
**_Location : Address_** _1403 Rebsamen Park Road_
**Remote** _No_
**Posted Min Pay Rate** _USD $65,000.00/Yr._
**Posted Max Pay Rate** _USD $127,255.00/Yr._
**Prioritization** _Tier 2 - Staffing Needs_
Job Tags
Holiday work, Full time,
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