Job Description

We are seeking two experienced and highly skilled Technical Writers to support critical IT operations, finance, and procurement functions for a key client. The successful candidates will play a vital role in researching, evaluating, analyzing, and developing comprehensive business, functional, and technical documentation. This position requires a strong ability to synthesize complex information from diverse sources and translate it into clear, accurate, and accessible content for a wide range of technical and non-technical audiences.

Key Responsibilities:

· Communicate and collaborate effectively with various stakeholders, including technical teams, business leaders, and subject matter experts, to gather information and define business needs.

· Document detailed functional and technical requirements for medium to enterprise-level systems, ensuring alignment with project goals and strategic objectives.

· Review, interpret, and edit a variety of documents, such as business requirements documents, technical specifications, project scopes, deliverables, spreadsheets, reports, plans, and schedules, to validate information and transfer it into appropriate formats.

· Evaluate and reconcile conflicting information, decompose high-level concepts into detail, abstract from low-level data to gain general understanding, and distinguish underlying needs from stated user requests.

· Serve as a key liaison, translating technical and business needs between different teams and stakeholders across various organizational levels.

· Develop requirements specifications following standard templates and using natural language.

· Adhere to best practices for document organization, version control, and accessibility to facilitate efficient knowledge sharing.

· Support the development and maintenance of centralized knowledge bases and internal portals.

· Ensure all documentation aligns with organizational policies, standards, and compliance requirements.

· Work effectively within cross-functional teams, demonstrating the ability to navigate ambiguity and meet project deadlines.

· Develop documentation related to IT procurement processes, technology operations, reports, capital planning support, and technical specifications for various IT initiatives.

· Translate complex technical information about IT products and systems for consumption by diverse audiences.

Qualified candidates will have:

· At least six years of combined experience in technical writing and/or business analysis.

· Extensive experience working extensively with Microsoft Office products, including MS Project, MS Access, Visio, PowerPoint, Excel, and Word.

· Demonstrated experience within the information technology, software, or related industries.

· Prior experience working in large, complex organizations, particularly within public sector, government, or education technology environments.

· Excellent oral and written communication skills with the ability to convey technical information credibly and confidently to both technical and non-technical stakeholders.

· Demonstrated ability to synthesize highly complex information and present it in a clear, concise, and understandable format.

· Must be highly detail-oriented and process-driven.

· Bachelor’s degree in Computer Science, Technical Writing, Communications, or a related field from an accredited college

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