Job Title: Technical Writer III
Location: Austin, TX
Duration: 2 Months (with potential for extension)
Employment Type: Contract
We are seeking an experienced and detail-oriented Technical Writer III to support IT documentation efforts for a leading organization in Austin, TX. The ideal candidate will possess a deep understanding of IT environments and the ability to translate complex technical information into clear, user-friendly documentation. This role involves close collaboration with technical teams and senior stakeholders to develop high-quality documentation, policies, procedures, and performance reports.
Key Responsibilities:Create and maintain user guides, technical manuals, and process documentation for IT systems and operations.
Coordinate the development and publication of technical articles, manuals, reports, and brochures.
Conduct in-depth research and analysis to support documentation accuracy and completeness.
Work closely with IT staff to document environments, policies, procedures, and operational plans.
Present policy and procedure updates to senior leadership and stakeholders.
Develop customer-centric performance metrics and support process improvement initiatives through data visualization and analysis.
Prepare written responses to inquiries, reports, surveys, and other data-related requests.
8 years of experience composing, reviewing, and editing technical documents, policy manuals, procedures, and reports.
8 years of experience researching, developing, and organizing technical and policy information.
8 years of experience consulting with technical teams to develop accurate and effective documentation.
6 years of experience responding to official correspondence, reports, and stakeholder requests.
6 years of experience presenting documentation and updates to upper management and executive-level stakeholders.
5 years of technical writing experience in the public sector.
5 years of experience with IT policy and procedure development.
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